Operators managing emergency calls at the Bowling Green dispatch center.
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Sponsor Our ArticlesResidents of Bowling Green, South Central Kentucky, are currently unable to utilize the Text to 911 service due to a temporary outage. Local authorities have assured that calling 911 remains fully operational for emergency communication. Updates on the restoration of the text service will be provided as they become available. During this time, individuals are reminded not to inundate 911 lines with non-emergency inquiries, such as power outages, and are encouraged to connect directly with their respective electric companies. Additionally, Bowling Green is facing winter weather challenges, urging residents to stay safe and informed.
Bowling Green, located in the charming area of South Central Kentucky, is currently facing a little hiccup in its emergency communication system. Local authorities have announced that the text to 911 service is temporarily unavailable. This means if you are looking to send a quick text to report an emergency, you’ll need to pick up the phone instead.
Now, before you start to panic, let’s reassure everyone that the traditional 911 phone service is still fully operational. So if you’re in a situation where you need help, don’t hesitate to call 911 directly. While tech glitches happen, it’s essential to remember that your safety comes first, and speaking to a dispatcher can still get you the help you need.
As of now, the Bowling Green police haven’t provided specifics about when the Text to 911 service will be back up and running. But rest assured, updates will be shared as information becomes available. In the meantime, for urgent matters, a phone call to 911 remains the way to go!
In addition to the texting disruption, residents are reminded not to flood 911 lines with calls about power outages. Instead, it’s much more effective to contact your electric company directly. They are equipped to handle those situations best and can provide the necessary updates.
If you experience a power outage, check out your utility’s website. Many companies offer online tracking features to keep you informed about outages and how long they might take to resolve.
As if that’s not enough to deal with, Bowling Green is currently grappling with some winter weather challenges. Snow and cold conditions mean extra caution is needed when out and about. A fantastic resource available to residents is the WBKO First Alert Weather app. Just search for “WBKO” in your app store to get customized weather alerts tailored for our area. Stay warm and stay safe!
The Wood County IT Department is working alongside the FBI and cybersecurity experts to investigate the matter thoroughly. Dispatchers in the area have even had to revert to using pen and paper for call documentation, as they can’t access their usual electronic systems.
Bowling Green residents are encouraged to stay informed and heed the changes, especially during this rocky weather period. Remember: call 911 directly for emergencies and stay connected with your utility providers during outages. There’s always a way through!
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